Last Updated: January 2026

Ek22 Privacy Policy — How We Keep Your Information Safe

Ek22 believes your personal data belongs to you alone. On this page, find out what information we collect, how it is stored, and what rights you have.

SSL 256-bit
Encrypted Connection
Not for Sale
No Data Shared with Third Parties
Secure Storage
Encrypted Server
Your Control
Changes at Any Time
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Important: By creating or using an account on ek22, you confirm that you have read and agreed to this Privacy Policy in full.

01 Introduction & Scope

Ek22 (https://ek22.ws) is an international online gaming platform operating under a Curaçao eGaming licence. We place the highest importance on the privacy of our users. This Privacy Policy explains how we collect, store, and use your personal information.

This policy applies to the ek22 website, mobile app (where applicable), and all our digital services. ek22 complies with Regulation (EU) 2016/679 (GDPR) and relevant international data protection standards.

Who Does This Policy Apply To?

This Privacy Policy applies to all ek22 users — registered or not. Simply visiting our website brings you under the scope of this policy.

For any questions, please reach out to our privacy team: privacy@ek22.ws

02 What Information We Collect

Ek22 only collects information that is necessary to deliver our services properly. Collecting data beyond what is needed goes against our policy.

Data TypeExamplePurpose
Identity Information Name, date of birth, national ID number KYC Verification
Contact Information Email address, mobile number Account Management
Financial Information Mobile banking number, transaction records Payment Processing
Technical Information IP address, browser & device information Security
Gaming Data Betting history, winnings records, preferred games Service Improvement
Cookie Data Session data, preferences, browsing patterns Experience Enhancement

Automatically Collected Information

When you browse ek22, our servers automatically log certain technical information — such as your IP address, browser type, device operating system, and page visit timestamps. This data is used to monitor site security and performance.

03 Purpose of Data Use

Ek22 uses your information solely for the purposes listed below — nothing more:

  • Account Management: For registration, login, and profile updates.
  • Payment Processing: To process deposits and withdrawals.
  • KYC Verification: To verify your identity and comply with Anti-Money Laundering (AML) regulations.
  • Customer Support: To handle support requests and resolve complaints.
  • Security: To prevent fraud and unlawful activity.
  • Marketing (Optional): To send you promotional offers, with your consent.
  • Service Improvement: Analytics to help us improve your gaming experience.

Legal Basis

Ek22 processes your data on the following legal bases: (1) your consent, (2) contractual necessity, (3) legal obligations, and (4) legitimate business interests.

04 Data Storage & Protection

Ek22 employs world-class technology to keep your data secure. Our server infrastructure is protected by the following layers of security:

SSL 256-bit Encryption
All data transmissions are encrypted.
Encrypted Database
Stored data is kept in encrypted form.
Firewall Protection
Protection against DDoS attacks and unauthorized access.
Access Control
Only authorised staff can access your information.

In the event of a data breach, ek22 will notify the relevant authorities within 72 hours and inform affected users as promptly as possible, in accordance with international regulations.

05 Cookie Policy

Ek22 uses cookies — small text files stored in your browser. They help us remember your preferences and continuously improve our services.

Cookie Type

You can manage cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

06 Sharing Information with Third Parties

Ek22 never sells your personal data. However, in limited circumstances, information may be shared with specific third parties:

  • Payment Processor: Mobile banking partners such as bKash and Nagad — used solely to process transactions.
  • Game Providers: Partners such as Pragmatic Play and Evolution — only the minimum data required to operate games.
  • KYC Partner: Identity verification providers — used solely for ID verification purposes.
  • Legal Authorities: Upon request from government authorities where legally required.
Our Commitment: Outside of the cases listed above, ek22 does not share your information with any third parties. All third-party partners are bound by strict confidentiality agreements.

07 Your Privacy Rights

Under international data protection regulations, you have the following rights:

01
Right to Know
You have the right to know what information we hold about you.
02
Right to Rectification
You may request corrections to any information that is inaccurate or incomplete.
03
Right to Erasure
You may request the deletion of your data under specific conditions.
04
Right to Portability
The right to receive your data in a structured, portable format.
05
Right to Object
The right to object to the use of your data for specific purposes.
06
Withdrawal of Consent
You may withdraw your consent to marketing communications at any time.

To exercise this right, email us at privacy@ek22.ws. We will process your request within 30 days.

08 Data Retention — How Long We Keep Your Information

Ek22 does not retain data longer than necessary. Below is a breakdown of retention periods by data type:

1
Active Account Data
Retained for the full duration your account remains active.
2
Financial Transaction Records
Retained for up to 5 years for AML and legal compliance purposes.
3
KYC Documents
Retained for up to 5 years after account closure for regulatory compliance purposes.
4
Customer Support Correspondence
Retained for 2 years for dispute resolution and reference purposes.
5
Closed Account Data
After account closure, data is retained for the minimum period required by legal obligations, then permanently deleted.

09 Child Protection Policy

Ek22's services are intended for users aged 18 and above only. We do not knowingly collect data from minors.

If we become aware that a minor is using our platform, their account will be suspended immediately and all collected data will be permanently deleted.

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For Parents: If your child has accidentally registered on ek22, please contact privacy@ek22.ws immediately. We will take prompt action.

10 Policy Changes & Updates

Ek22 reserves the right to update this Privacy Policy at any time. In the event of changes:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • You will be notified at your registered email address in the event of any significant changes.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

We encourage you to revisit this page from time to time. If you have any concerns about changes, please get in touch with us.


Last Updated: 1 January 2026  |  privacy@ek22.ws

Why Is Your Data Safe with ek22?

Our privacy commitment is backed by a combination of technology, processes, and people.

Zero-Sale Policy
ek22 never sells your data to third parties. This is an absolute, non-negotiable policy with no exceptions.
Never Sold
Two-Factor Authentication
Enable 2FA on your account — without both your password and OTP, no one can log in. Your account stays doubly secure.
2FA Available
Minimal Data Collection
We collect only what is genuinely necessary — nothing more. This is part of our "data minimization" principle.
Only Essential Data
Secure Data Storage
All user data is stored on encrypted servers, with security enforced at both the physical and digital levels.
Encrypted Storage
Controlled Access
Only a limited number of authorized personnel can access your data. Every access is logged and regularly audited.
Regular Audits
Rights Fulfilled Promptly
To view, correct, or delete your data, simply send us an email to get the process started — resolution guaranteed within 30 days.
Resolved Within 30 Days
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Your data is safe — join now

Your personal data at ek22 is protected with the highest level of security. Register with confidence and enjoy the best gaming experience in Bangladesh.

Your Data Is Never Sold SSL Secured GDPR Compliant
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